These is the most questions we receive everyday, you may find your question here.
About products:
01. What is the difference between "Raw Tapioca" and "Semi-cooked Tapioca"?
02. What is Tapioca made of?
03. Why is Tapioca so famous?
04. Who invented Tapioca?
05. How many cups of Tapioca can be made with each package of Tapioca?
06. How to preserve Tapioca before cooked?
07. How to preserve Tapioca after cooked?
08. What is the difference between "concentrated juice" and "powder"?
09. When is the best time to cook Tapioca?
10. Do I have to keep Tapioca in the refrigerator?
11. What is the difference between "sour powder" and "cream powder"?
12. Does your company offer training on how to make Bubble Tea?
13. How long does it take to study the making of Bubble Tea?
14. Is your company offering necessary documents if I want to buy from
different countries?
15. What is the Shaking Machine for?
16. What is the Sealing Machine for?
17. Can I print my own trademark on my cups?
18. How many cups can I make with one single roll of film paper?
19. What is the expiry date for the powders?
20. Is the quality of water an important issue in the making of bubble tea?
21. Are overnight pearls still good to be consumed?
Trading Questions:
22. How to trade? How do we place an order ?
23. How do you shipping my order to my location? what is the shipping cost?
24. What is the FOB price mean?
25. How to clean my custom?
26. How long is going to take to prepard my order?
27. What is the minimum order quantity? Why minimum order is require?
28. Why order whole container is much better than order combine cargo?
Other question:
29. Did you sale Franchise? or distributors?
30. How do i start my bubble tea business? if i do'nt know anything about bubble tea.
Answers :
Q 01: What is the difference between "Raw Tapioca" and "Semi-cooked Tapioca"? top
A: The difference between Raw Tapioca and Semi-cooked Tapioca are their shelf life, texture and shape.
Raw Tapioca have 3 months shelf life and are better in chewyness and better in shape.
The cooking time is 40 mins boiling and 20 mins simmering.
Raw Tapioca is usually used in professional bubble tea stores.
Semi Cooked Tapioca have 6 months shelf life and are easier for storage and easier to cook.
The cooking time is 30 mins boiling and 20 mins simmering.
Semi Cooked Tapioca is often used in restaurant and bakery stores.
Q 02: What is Tapioca made of? top
A: Tapioca is made of tapioca starch, caramel and water.
There are also colored tapioca and flavour tapioca.
Jasmine Green Tea Tapioca is made of primary tapioca starch, green tea flavor and water.
Coffee flavoured Tapioca is made of primary tapioca starch, coffee flavor and water.
Color Tapioca is made of primary tapioca starch, color and water.
Q 03: What is Bubble Tea? top
A: The "bubble" in bubble tea does not really mean the Tapioca.
The "bubble" is the "form" that is resulted from shaked tea.
When you shaked a cup of tea so well, you can find the bubble
form on top of the shaker cup. Just like the "form" you found in Latte.
However, lots of people refer the "bubble" in bubble tea = tapioca.
Well, that would not be correct but it is commonly used anyway.
Q 04: Who invented bubble tea? top
A: Tapioca was used to serve in hot soup like a dessert.
About 10 years ago, one dessert merchant in Night Market
add tapioca in iced chilled milk tea. And it instantly
becomes the most popular drink in Taiwan.
The person who actually found this drink is not traceable.
There are many people in Taichung Taiwan claimed as founder.
But the real one who should get the credit is yet to be found.
Some sites and newspaper claim the guy named Lee Hu Han as the founder.
But even the editor of this site, me, has never heard of him.
Q 05: How many cups of Tapioca can be made with each package of Tapioca? top
A: This question should be changed to "how many tapioca do you want to add in each cup?"
In Taiwan, one package of 3kg Tapioca can serve upto 80 cups.
In Philippine, it can serve as many as 110 cups.
In north America, it only serve about 60~70 cups.
Q 06: How to preserve un-cooked Tapioca? top
A: Each bag of tapioca is vacuum packed and should be store in cool dry place.
An opened bag of tapioca should be tightly sealed and kept in cooler.
Q 07: How to preserve Tapioca after cooked? top
A: Cooked tapioca should be store in an appropriate container in ROOM TEMPERATURE.
NEVER STORE COOKED TAPIOCA IN COOLER!!
Remember to add enough sugar syrup to prevent tapioca from sucking too much water.
Q 08: What is the difference between "concentrated juice" and "powder"? top
A: Concentrated juices are usded in slush style drink.
Flavor powders are used in milk tea based drink.
Some flavors are only available in powder(e.g. taro) and
some in syrup(e.g. starfruit).
Q 09: When is the best time to cook Tapioca? top
A: A professional bubbble tea store(10am to 12pm) should cook 3 times a day.
First pot in the morning, second pot at about 4 pm and third pot in the evening.
It is better to cook more frequently instead of one big pot for the wholeday.
Q 10: Do I have to keep Tapioca in the refrigerator? top
A: Putting Tapioca in the refrigerator is unnecessary because it will only
make it harder in texture.
Q 11: What is the difference between "sour powder" and "cream powder"? top
A: Sour powder is made of primary sugar, flavor and citric acid where cream
flavor powder is primary made of creamer, flavor and color.
Each shop has different recipe and different use of each powder.
Q 12: Does your company offer training on how to make Bubble Tea? top
A: Our company does offer training on how to make Bubble Tea when people
purchase a minimum order.
Q 13: How long does it take to study the making of Bubble Tea? top
A: It takes approx. one to two days to study the making of Bubble Tea.
Q 14: Is your company offering necessary documents if I want to buy from
different countries? top
A: Our company does offer necessary documents if people want to import our
products to other countries. Our company has a long history and a lot of
experiences in exporting goods to many countries world wide.
Q 15: What is the Shaking Machine for? top
A: Shaking machines is used for a complete blend of all the Bubble Tea
ingredients when making bubble tea beverages.
Q 16: What is the Sealing Machine for? top
A: Sealing machines put a film a plastic on top of each cup. It works like
a lid except it actually seal the cup and prevent any leakage while carrying.
Sealing machine is a MUST have for take-out-only bubble tea stores.
Q 17: Can I print my own trademark on my cups? top
A: People can print their own trademarks on Film Papers and cups when they
purchase a minimum order.
Minimum Order for trademark cups: 50,000 pc.
Minimum Order for trademark film: 50 rolls.
Q 18: How many cups can I make with one single roll of film paper? top
A: One roll of film paper is good for approximate 3000 cups depending on the film's material.
Q 19: What is the expiry date for the powders? top
A: The expiry date for the powders are approx. two years.
Q 20: Is the quality of water an important issue in the making of bubble tea? top
A: The water should be clean and away from any odor. Tap water often
carries choloride smell and has tart taste. It would nice to use filter
water for any of the drink.
Q 21: Are overnight tapioca still good to be consumed? top
A: Note that overnight tapioca lost its texture and chewyness.
A good practice bubble tea store should never use overnight tapioca.
Q 22. How to trade? How do we place an order ?
A: to place an order you need download or order sheet. fill it and email back to us. We will contact shortly and asking you T/T the fund to our bank account to confirm the order. for new customer :100% T/T balance is requirement to build the credit. Once you become our customers. 70% payment as downpayment. 30% payment after we shipping.
Q 23. How do you shipping my order to my location? what is the shipping cost?
A: We will shipping your order to your appoint seaport. you may need provide me which Cargo seaport is closest to you. another opition we can arrange door to door for you. ( you need to provide us the correct address ship to) ; about the shipping cost, sea freigh from Taiwan to your location is always cheapest. before we give you the correct price we have to how many CBM you order. for example: from Taiwan to Le Havre port, France. is USD20.00/CBM (arround 1000kg). the shipping company will collect shipping fee from you . we only provide FOB price. no CIF. note: the shipping fee is always change each month or week( depending on oil price.)
Q 24. What is the FOB price mean?
A: FOB is stand for "Free on Board" our price is only cover the trucking fee from our manufacture to Taiwan Seaport. the buyer have to pay shipping fee form Taiwan seaport to you location. FOB is most often use on all company price report.
25. How to clean the custom?
A: We will give you the necessary document : Bill of Landing, packing list, invoice.. etc document to help you clean the custom. all you need is find a good broker doing this process. or you can give the documents to the local trucking company they should know how to do so.
26. How long is going to take to prepard my order?
A: depend how much you order. smaller order takes 1week-2 week. after we confirm your order, we will check our production line and let you know. during summer time, may take 1 month -2month of leading time. ( we have experience export 11 cargo each month ) so its important to arrange your order as early as possible. or you may miss the hotest season selling bubble tea drinks.
27. What is the minimum order quantity? Why minimum order is require?
A: Each item we have minimum oder quantity. our company is always keep 0 stock policy for saving the storge cost. if our customer want order an item we have to open production line again, each time we produce we have produce in the economy production quantity. for example , when we provide strawberry cream powder. we have to wash the machine pot for 4 hours, when provide another flavor we have to wash another 4 hours. so minimum order will be required.
28. Why order whole container is much better than order an CBM?
A: there are sever reason to order the whole container: first, the shipping fee is much lower, so the cost of purchasing bubble tea material is lower. second its safer buying the whole container bubble tea materials, if you order less than a container , you have to combine your order with other company. sometime they may broken your items or the custom client in your location may move or steal your items(some country ),these problems may happen. this is our standard packing:
http://www.myboba.com/pallet.jpg
29. Did you sale Franchise? or distributors?
A: We do'nt sale Franchise. our role is provide all kind of materials for bubble tea house. We are welcome anyone who want be our distributor if we do'nt have any distributor in you location. to be distributor you may need buy from us 100000USD. or you have good project.
30. How do i start my bubble tea business? if i do'nt know anything about bubble tea.
A: Well, you have long way to be a chief if you do'nt have any idea about cooking. we can provide you the formula how to doing so but i suggestion you can working in any bubble tea house and learn experience. or use our ormula learing at home, everybody know how to cook sunny sideup egg,(same formula) but the taste is always different. all you need is practice , practice , practice.
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